All participants must be on time for class! Instructors have the right to refuse entry into class if the participant is more than 5 minutes late. The first 10 minutes of class is where the Instructor leads a warm-up. Warming up is crucial as it prevents injury. Members must check-in with reception and obtain a wristband in order to attend class. Wristbands are collected by the Instructor at the start of class - at this point please inform the instructor of any injuries you may have.
We accept 15-20 participants per class, depending on the class. We accept 5 participants on the waitlist. You may reserve your spot in class up to 7 days before the class starts. All reservations will be held until class starts, at which point all open spaces will be given to waitlist members present. If you are late, please contact the studio so your spot is not given away.
4-hours notice is required to cancel reservations. If you do not cancel a reserved class, 1 class will be deducted from your class pass. If you have an unlimited membership, you may be charged a $10 no-show fee.
ACTIVATION DATES, HOLDS & ROLL-OVERS
All memberships must be activated 30 days after purchase date. Only 1 hold is permitted during the duration of your class card and 1 hold per year on monthly memberships, with a maximum hold of 2 months. If you purchase a new class pass prior to the expiry of your current class pass, any remaining classes will be rolled over onto your new class pass.
All payments must be received prior to the start of class and there will be no refunds.
Prices are in Canadian dollars and do not include GST. GST is added separately. We accept cash, debit and all major credit cards.