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FREQUENTLY ASKED QUESTIONS
& POLICIES
STUDIO COVID-19 UPDATE
Updated - January 20, 2022
LET'S DANCE
Well, dust of those dancing shoes! Time to get back into the studio!
Both of our iDance locations will be re-opening on Thursday, January 20th for in-studio classes.
We will be operating at a limited capacity.
Vaccine Passports and identification will be required.
Masks are required in all common areas and are strongly encouraged to be worn in-studio.
The schedule will be updated shortly, please be patient with us as we work as quickly as possible to get you back in the studio!
Lots of love,
Amanda & The iDance Family
If any instructor or client becomes ill with cold, influenza, or COVID-like symptoms, even mild symptoms (whether tested for Covid-19 or not), they will be required to avoid all of iDance Vancouver’s locations for a minimum of 5 days. If an instructor or client begins to show any potential Covid-19 symptoms they will be encouraged to be tested for Covid-19, as per the recommendations of HeatlhLinkBC.
iDance Vancouver is putting our full trust into you, and that you will honor our guidelines set out and hold yourself accountable in order to ensure we all work together at keeping all of our dance studios a safe and healthy place.
Anyone found not abiding by the set-out guidelines will be asked to leave the premises immediately and will not be welcomed back to iDance Vancouver. This will be considered a lifetime ban.
IDANCE VANCOUVER POLICIES
ATTENDANCE
All dancers are encouraged to pre-register for classes, we will be accepting day-of drop-ins, as long as there is space in the class. Dancers should arrive a minimum of 15 minutes prior to the start of class. All dancers must check-in with the reception in order to attend class, neglecting to check-in may lead to a late cancellation fee.
CLASS RESERVATIONS
All dancers are strongly encouraged to pre-register for classes, we will be accepting day-of drop-ins, as long as there is space in the class. Classes are operating at 70% capacity. We will be accepting 10 dancer's on our waitlist. You may reserve your spot up to 5 days before the day of the next class.
CANCELLATIONS
Please cancel regular classes at least 12-hours before your class. After 12-hours you will lose your class credit. If you book a class and don’t show up you lose your class credit. For all recurring and unlimited package holders, there is a $20 no-show fee for in-studio classes and $10 for virtual classes. There are no refunds or transfers for class packages or private bookings.
HAND SANITIZATION
It will be mandatory for all dancers to use hand sanitizer before and after each class.
MASKS
As per the PHO Guidance, iDance Vancouver aligns and supports wearing your mask in indoor public spaces for everyone aged 12 and over, until you are fully vaccinated approximately two weeks after your second dose. Masks are mandatory in lobby, and changeroom area upon entering and exiting the studio. Once in the dance studio, you are welcome to remove your mask for your 60-minute dance class.
PERSONAL ITEMS
Please bring minimal items to the dance studio, all items will be taken into a bin and left in designated areas. Outdoor shoes must be stored in a shoe bag (plastic bag of some sort), and placed at the front door. NO OUTDOOR SHOES will be allowed into the studio. Please do not bring food into the studio. Water bottles are welcome and encouraged in the dance studio.
LOST & FOUND
All items left at the studio will be disposed of nightly, there will be no lost and found. Please call the studio immediately if an item is left behind.
WASHROOM
We have washrooms on site for your use, however, we ask that you do not change in washrooms.
FILMING & PHONES
Filming is only allowed in class during the last 10-minutes. We ask that you keep your phones away until the instructor allows for a filming opportunity. However, please feel free to ask to film if you would like. When filming be mindful of your dance neighbor, please get their consent before you start recording (if they are in your frame).
ILLNESS & TRAVEL
If you are unwell at all, please stay home and contact the studio immediately if you have booked a class and are unable to attend please get in touch with the studio immediately. If you have recently traveled outside of Vancouver or the surrounding area, please avoid the studio for 14 days.
ACTIVATION DATES, HOLDS & ROLL-OVERS
All memberships must be activated 30 days after the purchase date. Only 1 hold is permitted during the duration of your class card and 1 hold per year on monthly memberships, with a maximum hold of 30 - 60 days depending on membership. If you purchase a new class pass prior to the expiry of your current class pass, any remaining classes will be rolled over onto your new class pass.
NO REFUNDS
All payments must be received prior to the start of class and there will be no refunds.
Prices are in Canadian dollars and do not include GST. GST is added separately. We accept cash, debit, and all major credit cards.
FAQ's
WHAT SHOULD I WEAR?
Wear something you are comfortable sweating in. Tees, tanks, and leggings are common. Your shoes should be indoor-only and athletic in style. Running shoes or cross-trainers are ideal for Hip Hop styles and Zumba. Socks or bare feet for classes like ballet, jazz, and contemporary. Pack a reusable water bottle but please leave glass bottles or jars at home.
I AM A BEGINNER DANCER, CAN I TAKE CLASS?
Our classes are beginner-friendly. Most of our students have little or no dance experience and our classes are designed with this in mind.
HOW ARE THE CLASSES STRUCTURED?
All of the classes start with some kind of warm-up exercises. For example, in ballet, you start at the barre. After the warm-up, you work on short combinations of steps and moves and finally, a choreographed combination that changes week to week.
WHAT IF I CAN’T DO EVERYTHING IN CLASS?
We give you a blueprint of movement and are happy for you to make it your own based on what you’re comfortable with. Our instructors can also provide alternative options if you have an injury. We're not here for competition or performance, it's all about feeling good and we're here to help you get there.
WHAT SHOULD I *NOT* BRING?
Valuables. Although the studio is well-monitored, things can go missing. You're welcome to take things into the studio with you, but make sure they're out of the way and not a tripping hazard. iDance Vancouver is not responsible for loss or theft of personal property.
IS THERE PARKING?
At our Mt Pleasant location, there is metered parking on Broadway or free parking on 8th Street and surrounding side streets. Our Kitsilano location has ample free 60-minute parking, and tons of street parking.
HOW DO I GET UPDATES?
Follow us on social media to find out about special events and guest teachers. We also post class videos on Facebook and Instagram. Please follow and support us!