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studio policies
+ faq's


All dancers are encouraged to pre-register for classes, we will be accepting day-of drop-ins, as long as there is space in the class. Dancers should arrive about 10 minutes prior to the start of class. All dancers must check-in with the reception in order to attend class, neglecting to check-in may lead to a late cancellation fee.


All dancers are strongly encouraged to pre-register for classes, we will be accepting day-of drop-ins, as long as there is space in the class.
You may reserve your spot up to 14 days before the day of the next class.
We encourage you to use the waitlist if the class is full as we are often able to find you a spot.


Please cancel regular classes at least 12-hours before your class.

In-Studio Classes: If you need to cancel a pre-booked class, please cancel 12 hours prior to the start of your class. If you cancel late there is a $15 fee that is charged. 
If you no-show to a pre-booked class that you are registered to there is a $20 fee that is charged. 

Virtual: If you Late Cancel or No-Show there is a $10 fee that is charged. 

There are no refunds or transfers for class packages or private bookings.
*this applies to all class cards and memberships


Please bring minimal items to the dance studio, all items will be taken into a bin and left in designated areas. Outdoor shoes must be left in the designated area near the entrance. NO OUTDOOR SHOES will be allowed into the studio. Please do not bring food into the studio.
Water bottles are welcome and encouraged in the dance studio.

lost + found

Each location has a lost and found. Please reach out to us if you have a missing item.


We have gender-neutral washrooms available on site. It is possible to use them to change, but we do recommend for you to arrive ready in your dance clothes.

photos + filming

Filming is only allowed in class during the last 10-minutes. We ask that you keep your phones away until the instructor allows for a filming opportunity. However, please feel free to ask to film if you would like. When filming be mindful of your dance neighbor, please get their consent before you start recording (if they are in your frame).

illness + travel

If you are unwell at all, please stay home and contact the studio immediately if you have booked a class and are unable to attend please get in touch with the studio immediately by email:

activation dates, holds + rollovers

All memberships must be activated 30 days after the purchase date.
Only 1 hold is permitted during the duration of your class card and 1 hold per year on monthly memberships, with a maximum hold of 30 - 60 days depending on membership. If you purchase a new class pass prior to the expiry of your current class pass, any remaining classes will be rolled over onto your new class pass.

no refunds

All payments must be received prior to the start of class and there will be no refunds. 
Prices are in Canadian dollars and do not include GST. GST is added separately. We accept cash, debit, and all major credit cards.

  • What should I wear?
    Wear something you are comfortable sweating in. Tees, tanks, and leggings are common. Your shoes should be indoor-only and athletic in style. Running shoes or cross-trainers are ideal for Hip Hop styles and Zumba. Socks or bare feet for classes like ballet, jazz, and contemporary. Pack a reusable water bottle but please leave glass bottles or jars at home.
  • I'm a beginner, can I take classes?
    Most of our classes are beginner-friendly. We recommend for you tro try our Intro level classes first which are designed specifically for beginners. Many of our students have little or no dance experience and our open-level classes are also designed with this in mind. Check out our New Dancer page for info!
  • How are classes structured?
    All of the classes start with some kind of warm-up exercises. For example, in ballet, you start at the barre. After the warm-up, you work on short combinations of steps and moves and finally, a choreographed combination that changes week to week.
  • What if I can't do everything in class?
    We give you a blueprint of movement and are happy for you to make it your own based on what you’re comfortable with. Our instructors can also provide alternative options if you have an injury. We're not here for competition or performance, it's all about feeling good and we're here to help you get there.
  • What should I NOT bring?
    Valuables. Although the studio is well-monitored, things can go missing. You're welcome to take things into the studio with you, but make sure they're out of the way and not a tripping hazard. iDance Vancouver is not responsible for loss or theft of personal property.
  • Is there parking?
    At our Mt Pleasant location, there is available parking in the surrounding side streets. Our Kitsilano location has ample free 60-minute parking, and tons of street parking. (The Kitsilano studio is located right beside the No Frills main entrance)
  • How do I get studio updates?
    Follow us on social media to find out about special events and guest teachers. We also post class videos on Facebook, Instagram and Tik Tok. Please follow and support us!
  • How can I become an instructor at iDance?
    If you are interested in becoming an instructor or working at iDance, we would love to hear from you! Please email us at
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